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How AI and Chatbots Are Changing Customer Service

Customer service can make or break your business’s reputation. Your customers expect quick, efficient, and helpful responses, and not always during regular business hours. This is where AI chatbots in […]

How Digital Transformation Is Reshaping Small Businesses

Digital transformation is more than a buzzword. It becomes a powerful shift helping small and medium-sized businesses (SMBs) compete, grow, and thrive. The benefits of digital transformation more than justify […]

Shield Your Business From Growing Cyber Threats

In today’s digital-first world, cybersecurity isn’t just another item to check off your to-do list. It’s the backbone of your business’s survival. Without it, it’s just a matter of time […]

Cisco Smart Licensing Hit by Major Exploits

If you own a business, keeping your networks and data safe can feel like an endless game of Whack-a-Mole. Hackers never seem to rest, and this time, they’ve set their […]

Oracle Empowers Businesses To Create AI Agents

If building a tailored AI-powered assistant seems out of reach, Oracle’s newly launched AI Agent Studio may be what you’re looking for. The new platform allows businesses to create, manage, […]

WhatsApp Patches Critical Spyware Security Flaw

If you or your employees use WhatsApp, you should be aware of a recent security vulnerability that could put your company at risk.  The WhatsApp security flaw allows hackers to […]

Common Sense: The Missing Piece in AI

Your business’s success is a credit to your intuition, experience, gut instincts, and hard skills in management, finance, and operations. AI can help with certain tasks and analyzing data, but […]

How Cloud Computing Levels the Playing Field for Small Businesses

The days of large corporations maintaining a clear edge over small companies in terms of technology infrastructure are over. Cloud computing has become the great equalizer. It puts the same […]

Microsoft Alerts Users to Booking.com Phishing Scam

If you own a hospitality-related business, beware: Microsoft just warned of a new threat. Cybercriminals are ramping up attacks using messages that appear to come from Booking.com. The phishing scam […]

Biometrics Strengthen Security in Passwordless Authentication

Passwords undoubtedly remain the weakest link in cybersecurity. Employees use easy-to-guess passwords or never change them, and hackers steal them using malware and phishing attacks. No wonder research from the […]

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